1. DISCLOSURE AND LIABILITY
Anderson Design & Fabrication (ADF) excels in producing off-road vehicle parts designed to enhance performance. However, off-roading involves inherent risks due to its unpredictable nature. Consequently, ADF is not liable for any harm, vehicle malfunctions, or incidents stemming from unforeseen circumstances, misuse, or improper use of our products. Installing ADF parts may impact the vehicle's standard performance, especially in a crash situation. Customers who purchase from ADF acknowledge these risks and accept full responsibility for any damage or injuries incurred, releasing ADF from any liability claims.
2. INTELLECTUAL PROPERTY AND USAGE RESTRICTIONS
Customers must not copy, reverse engineer, or produce any ADF products. This prohibition extends to unauthorized resale, redistribution, redesign, or manufacturing. Confidential information and trade secrets concerning ADF products are protected, and disclosing such information to third parties is strictly forbidden. Violating these terms may result in legal action, including but not limited to infringement claims and damages.
3. RETURNS POLICY
ADF is committed to delivering high-quality products and ensuring customer satisfaction. Products can be returned within 30 days of receipt, subject to a restocking fee of 15% of the purchase price, minus shipping costs. Returns must be in their original, unaltered condition. Additional fees will apply for returns of damaged items.
4. SHIPPING AND DELIVERY
ADF ships products via USPS Priority or UPS Standard, typically within 2-3 days, excluding holidays. Customers are responsible for accurate shipping details. Claims for missing packages must be filed within 60 days of the missed delivery date. ADF's responsibility for packages ceases 120 days after shipment.
5. ORDER CANCELLATION AND REFUNDS
Domestic orders canceled before completion are subject to a 5% cancellation fee. International cancellations attract a 10% fee plus any applicable currency exchange rate adjustments. Refunds are processed to the original payment method within 5-10 business days following the receipt of the returned item.
6. INTERNATIONAL ORDERS I
nternational customers bear responsibility for all customs duties and taxes associated with their orders.
ADF provides a lifetime warranty against manufacturing defects in parts, excluding hardware and skid plates. This warranty is void if the parts are altered post-purchase. Warranty claims necessitate the return of the faulty part and are limited to the original buyer.
8. LEAD TIMES
Lead times for manufacturing vary. The standard lead time for steel kits is 2-3 weeks, with longer periods for larger orders. Items in stock typically dispatch within 1-2 days. Customers agree to potential delays and extended lead times.
9. INSTALLATION AND SAFETY
ADF is not liable for any damage or injury resulting from the installation of our products. Installation should only be performed by qualified professionals to ensure safety and proper functioning.
10. SALES TAX
Based in Oregon, ADF does not require sales tax. However, customers in states with applicable sales tax are responsible for these charges.
11. PRODUCT QUOTATIONS
Quotations provided by ADF are valid for 7 days, subject to changes thereafter.
12. ACKNOWLEDGEMENT OF RISK
Purchasing or installing ADF products implies acceptance of all terms and an understanding of the risks involved. Customers should refrain from buying or using ADF products if they disagree with these terms or doubt their ability to install and use the products safely. ADF products are used at the customer's own risk.
Thank you for choosing Anderson Design & Fabrication. We appreciate your understanding and acknowledgment of our terms and the inherent risks associated with our products.