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Help & FAQs

Here you'll find answers to some of the most common questions we receive. If you don't find what you're looking for, please feel free to contact us.



Can I cancel my order?

We understand that changes happen, and we're flexible. However, once an order is placed, we're unable to modify or cancel it at this time. While we aim to offer a cancellation window in the future, we appreciate your understanding in the meantime.

If the item(s) don't meet your expectations, you can easily exchange them for a preferred style or return them for a refund. It's important to note that domestic return shipping is free for your convenience.

What if I want to speak to someone?

We want to speak to you too! Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 48 hours. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.


What countries do you ship to?

We currently offer shipping to the United States, Canada, Australia, and the UK. If you're interested in shipping to a destination not listed here, please don't hesitate to reach out to us for further assistance.

How long will it take to receive my order?

Our standard shipping typically arrives within 3-5 business days. For domestic orders, we also offer next-day shipping for an additional fee. International shipping times vary based on the products and destination, with estimates provided at checkout for your convenience.

Returns and Refunds

How do I return a product?

Returns must be initiated within 30 days of receiving your order. Items must be in their original condition, unworn or unused, with tags attached, and packaged in their original packaging.

How long will it take to receive my refund?

Refunds will be processed within 7 days from the date we receive the returned item(s).

Product FAQs

Why lift with spacers instead of springs?

Spacers are designed to maintain the original ride quality by working with factory springs. In contrast, springs typically modify the ride by increasing the spring rating and height, effectively lifting the vehicle. However, this alteration can impact the strut's piston position, potentially limiting downward travel on rough road sections. Additionally, stiffer and taller springs tend to be more costly. While a spring upgrade typically provides around an inch of lift, spacers offer a cost-effective alternative, often priced similarly or even cheaper, while delivering a full 2-inch lift. Notably, spacers achieve this lift while preserving the factory ride quality.

How much can you lift without CV problems?

A general guideline suggests a 2" (25mm) lift, although many vehicles have successfully implemented 2.5" lifts for a more robust setup. However, for newer 09+ or Multi-link Subaru models, I recommend a maximum front lift of 2" without a sub-frame spacer. The primary concern here isn't necessarily the CV joints, but rather the front A-arm bushings. Normal driving naturally wears down these bushings, and increasing the vehicle's height accelerates this wear.

To address this issue, we recommend replacing the bushings with original factory rubber ones, as they offer superior movement compared to poly bushings.

How much lift can I get without the multi-link spacers? How about the trailing arm spacers? What is the difference between the two?

For vehicles with multi-link suspension systems, we recommend a maximum lift of 1-3/8" without the need for additional lowering of the rear using multi-link spacers. However, this recommendation may vary depending on the tire size. If you're considering a 2" lift without multi-link spacers, it's essential to stick to stock tire sizes. In essence, a multi-link system functions similarly to a trailing arm spacer, as both aim to recenter the rear tires within the wheel well. However, the key difference lies in their approach: while a trailing arm spacer solely adjusts the trailing arm, the suspension geometry in newer multi-link vehicles requires a different method. To effectively recenter the rear tires, either the rear sub-frame or multi-link must be lowered to accommodate the change in tire positioning.

Why do some people get higher lift on the rear? What is the purpose of the saggy bum spacers?

Raising the rear end of the vehicle is designed to counteract or anticipate sagging caused by loading the vehicle with camping gear or other equipment, which tends to make the rear sit lower. Both the 'saggy bum spacer' and rear sag additions serve to either address existing sagging issues or can be integrated into your kit to compensate for a naturally lower rear. This is also commonly referred to as a 'leveling kit'.

Does the lift affect the handling? Does body roll increase?

For lifts under 2 inches, I'd say there's no significant impact. In fact, even with higher lifts, the effect isn't as drastic as some people or companies suggest. Take my 4.5" lifted FXT, for example: it doesn't have front sway bars, yet I can still match my wife's driving in her stock FXT, both in cornering and overall.

Why do some companies use longer hardware while others use the stock hardware for the same size lift?

In some instances, using longer hardware can pose risks. It's similar to a tall building: the taller it is, the greater the lateral forces it experiences. Subaru engineered the capture nuts in the body for a specific torque specification. By extending the hardware length and incorporating a simple spacer, a higher torque spec than the factory setting is needed to ensure the spacer stays in place and prevents the hardware from loosening.

I know most kits go on top of the strut, so clearance between the tire and spring perch doesn't change. Do you offer any kits that will allow more clearance from the spring perch, which would allow even larger tires?

I do offer a solution for greater tire clearance with minimal offset. This includes 2.5" lower lift brackets that space out the bottom section of the hub, providing an additional 5 inches of tire clearance!

Can i run spacer on top of coil overs to gain a little height?

Absolutely! Many have adopted this approach to gain a bit of height and avoid scraping the ground. The type of spacer we can construct for you depends on the coil setup, as some coils feature camber adjustments atop the struts. In such cases, an open-top spacer has proven to be the most effective solution.

How difficult is it to install strut-top spacers, and will I need any special tools?

Installing a 1" spacer takes around 4-5 hours and doesn't require any specialized tools. The process for a 2" spacer is similar in terms of time and tool requirements. You'll need sockets and end wrenches of sizes 10mm, 12mm, 14mm, 17mm, 19mm, and 22mm, along with pliers and a screwdriver. All my kits are designed for easy installation in a driveway or garage. However, the actual installation time may vary depending on your mechanical experience.

How to go higher than 2" on a SH SJ Forester?

To ensure prolonged CV joint life and a reliable angle for the A-arm bushing in the front, it's necessary to lower the subframe, which includes the engine, transmission, and differential. This adjustment requires extending the steering shaft, replacing radiator hoses, addressing any overstretched small lines, extending the pitch stopper, and potentially modifying the shift linkage, especially in manual vehicles.

How do i know if im sagging?

We advise measuring from the ground to the top of the fender, starting at the center of the wheel. By comparing these measurements between the front and rear, you can determine the discrepancy and decide on the necessary compensation with the lift.

Will the lift affect the levelness of my ride?

No, lifting with equal spacers, like 1" in both the front and rear, will result in a uniform lift: a 1-inch increase in both the front and the rear.

Why add more height spacer to the rear?

Increasing the spacer size in the rear can counteract sagging or accommodate extra weight if you intend to carry gear. It's a useful adjustment for load compensation, but only if necessary.

How do it lift my, 90-08 Impreza or 90-99 Legacy?

For a lift on models from 1998 to 2008, consider using Forester (or Outback) struts and springs. They can be directly swapped (depending on the chassis), providing a 1.5-2" lift. This upgrade offers more travel due to the Forester's longer stroke, improved ride quality from a higher spring rating than the Impreza, and increased tire clearance thanks to the higher spring perch. Additionally, we recommend adding 2" trailing arm spacers.

Why do you not build anything larger than 1.5" for the new global platform?

For newer models, we limit our offerings to 1.5" lifts and smaller. This constraint is due to considerations around the CV joint and control arm bushings. By doing so, we help extend the vehicle's lifespan while preserving better geometric alignment.